DISQUS

buffiness · 3 years ago

They had a segment on Today Tonight about this. Here's the link which has hints on how to get through the computerised systems here in Australia:

http://seven.com.au/todaytonight/story/?id=27549

The shortcuts
As soon as the voice prompts start, ring these numbers to get a real person:

AussieHomeloans: 0000
American Express: 0#
ANZ Bank: 00000
BankWest: 00000#
Bendigo Bank: 0
Citibank: 00
Commonwealth Bank: 000
Diners Club: 0
Esanda: 00
HSBC: 1
ING Bank: 0 wait 0#
ING Direct: 0
National Australia Bank: ###
RAMS Home Loans: 000
Suncorp: 0000
St. George Bank: say "Everyday Banking"
Wizard Home Loans: 0
Westpac Banking Corporation (Mortgage Sales): 0
Westpac Banking Corporation (Phone Banking): 00*0
Woolworths Ezy Banking: 0

sha_crawford · 3 years ago

I hope you don't mind a stranger commenting on your blog but given the frustration you obviously feel about talking to machines, I really thought you and your readers might appreciate this short comic mp3 about automated help lines
http://www.sha-crawford.co.uk/radioplay.html